Customer service robot and related systems and met

专利名称：Customer service robot and related systems

and methods

发明人：Marco O Mascorro Medina,Zhengqin

Fan,Thavidu Ranatunga,Daniel T.

Barry,Utkarsh Sinha,Sivapriya Kaza,VarunKrishna

申请号：US14921899申请日：20151023公开号：US09796093B2公开日：20171024

专利附图：

摘要：A robot for providing customer service within a facility includes a locomotionplatform, an upper sensor for detecting objects within an upper field of view of therobot, a lower sensor for detecting objects within a lower field of view of the robot, adisplay and a robot computer in communication with the locomotion platform, the uppersensor and the lower sensor. The robot computer is configured to detect the presenceof a customer within the facility based on information received from at least one of theupper sensor and lower sensor, and the robot computer is further configured to accessone or more databases storing information associated with products available tocustomers within the facility and to provide customer service to the customer based onthe accessed information.

申请人：FELLOW, INC.

地址：San Jose CA US

国籍：US

代理机构：Hayes Soloway P.C.

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